Customer help

Frequently Asked Questions

Quick answers about VELDRIC leather, sizing, shipping, returns, payment, and order support.

This FAQ keeps the essentials in one place for shoppers comparing jackets or checking an order. For anything order-specific, email hello@veldric.com with your order number.

01

What Leather Does VELDRIC Use?

VELDRIC core jackets are made from 100% top-grain Nappa leather, selected for a soft hand feel, natural visible grain, and a restrained semi-matte finish.

02

How Should I Choose My Size?

Use the Size Guide and compare your body measurements before ordering. If you are between sizes or prefer layering, contact support before checkout for guidance.

03

When Will My Order Arrive?

Orders ship within 2-5 days. Delivery is estimated at 5-11 days in India and 10-18 days worldwide after dispatch and courier movement.

04

Can I Return My Order?

Return validity is within 5 days after delivery for eligible unused items. Items must be unworn, unused, undamaged, and returned with original tags, packaging, invoice, and order proof.

At a glance
  • Ships within 2-5 days.
  • India delivery 5-11 days and worldwide delivery 10-18 days.
  • Return validity is within 5 days after delivery.
WhatsApp